Crisis Mgt.
Tips for Crisis Leadership
Holding the top job exposes executives to crisis situations--sometimes sudden and always unpleasant. Here are six tips for how to weather the storm, provide effective leadership, and protect yourself.
12 Crisis Leadership Principles
A recent academic study articulates fundamentals for managing a crisis successfully, based on a detailed review of last year's Chilean mining crisis. The authors suggest 12 guidelines to improve decision-making in ...
So It's True!
The old adage that all publicity is good publicity--even when it isn't--seems to be borne out by new research at Stanford's GSB. Panned books sold more after the reviews were published. Does that mean CEO scandals...
When Unhappy Customers Get Viral
Social media spreads positive feedback quickly and cost-effectively to prospective customers. But what if an unhappy client gets loud--online? New research suggests the process for responding to complaints matters a...
Free GSB Webinar on Leading in a Crisis
Few CEOs are prepared when disaster strikes, yet their handling of a crisis can determine the trajectory of their careers and the firms they lead. This complimentary webinar, led by a Stanford prof, aims to educate...
Managing a Crisis: No Snow Job
When the next 'storm' hits your office, you want to be Cory Booker (Newark mayor), not Michael Bloomberg. One blizzard, two...
WikiLeaks and Thee
Hero or goat--Julian Assange's disclosures have forced leaders in government--and increasing corporations--to reassess the role technology alone can play in protecting confidential information. CEOs should be...
Involuntary Transparency?
WikiLeaks' Julius Assange believes his firm's unauthorized disclosures create 'involuntary transparency.' Rumor has it the next leak will target a major corporation. Does your firm have a plan to protect c...
Hurd Mentality: HP Board Next to Go?
HP's board avoided transparency when communicating their decision to part company with Mark Hurd. Seeking shareholder input is an extreme method, but in light of the resultant share price declines, some are left...
Perfect Counter-indicator
Tony Hayward, BP's departing CEO, offers a cautionary tale about leadership and crisis management. The HBS prof's post labels his (numerous) errors in categories and imagines a different outcome, ...
Success Factor: Video Games
Jen-Hsun Huang, CEO of Nvidia, shares observations on leadership, authenticity, adversity, resilience, and the lessons he learned playing video games in this Corner Office interview. His candid...
You Want Me To Do What?
Why would the former head of Putnam Investments accept the CEO job at Freddie Mac, effectively in receivership, with 6,000 rudderless employees and an uncertain future? To preserve an institution,...
10 Questions for Your CFO
McKinsey Quarterly shares a short list of priorities, as the focus shifts from crisis management toward recovery. Is your organization asking and answering the right questions? (Requires free registration.)
Doing Their Best?
Can Boards prevent the corporate disasters we've recently seen exploding in numbers? Do they have the tools, skills, and information to predict or avoid catastrophe? Could YOURS?
Post-Layoff Morale Boost
The painful cuts are behind you. What have you done for those survivors who 'made the cut' but fear for their jobs and face uncertainty around the welfare of the company? Share your ideas and find suggestions in this Wall Street Journal brief.
